If Crosshair X disappears while in-game, try running the game in Borderless or Windowed Fullscreen mode. Exclusive Fullscreen only works on select titles and is highly dependent on your PC hardware. Other applications that achieve Exclusive Fullscreen mode inject manipulative code to games while you run them, potentially allowing games to classify you as cheating. At CenterPoint, security, reliability and the trust of our users are our top priorities, so we opted out of guaranteeing this feature. If running your game in Borderless does not fix the issue, PLEASE contact us. We will get to the bottom of your issue in a timely manner. We will make sure you get the support you deserve.
If you're experiencing lag, stuttering, FPS drops, delay, freezing, or odd mouse movement, we have a comprehensive troubleshooting guide that covers the most common causes and solutions. The guide includes steps to optimize Windows, hardware acceleration settings, mouse polling rates, closing resource-heavy background programs, GPU-specific optimizations, and more. Check out our detailed guide here.
If you're having trouble seeing your crosshair in Fortnite when playing in fullscreen mode, we have a dedicated guide to help you resolve this issue. Our guide provides multiple solutions including setting up Game Bar Mode, checking Fortnite's executable compatibility settings, and disabling Windows fullscreen optimizations. Follow our step-by-step guide here.
If you have an issue that is not listed above or they do not help, please reach out. We really want to make sure you are satisfied with our product and your purchase. We will get back to you ASAP.